Serving businesses across North America

The call you don't answer
becomes someone else's customer.

Resona answers every call, day or night, in whatever language your customer speaks — books the appointment, qualifies the lead, and briefs you on all of it before you've had your coffee. No voicemail. No missed bookings. No extra hires.

Picks up on the first ring, around the clock — on the number you already use
Never rings twice.
No human is this fast
LIVE 0:03
Caller "Hi — do you have anything tomorrow afternoon for an appointment?"
Resona "Yes — I have 2:30 PM open tomorrow. Should I book that for you?"
Press play
Switch to Punjabi + English. This is where most AI breaks. RINGING → ANSWERED
100+
Languages, understood instantly
<1 day
From sign-up to live line
24 / 7
Call answered, day or night — always
0
Calls that ever reach voicemail
DentalHVACLaw firmsVeterinaryPlumbingProperty managementAuto repairPhysio & chiroRoofingAccounting DentalHVACLaw firmsVeterinaryPlumbingProperty managementAuto repairPhysio & chiroRoofingAccounting
Why Resona

The calls you're missing are the customers you're losing.

While your team is with a patient, on a job, or closed for the night — Resona picks up, books the appointment, and sends the confirmation. Every call. Every language.

01

Picks up when you can't.

A new customer calls while your team is with someone. Another calls after hours. Both go to voicemail today — both book with someone else tomorrow. Resona answers every call in seconds, so you don't.

02

Books the appointment — not just a message.

It checks your real calendar, finds the next open slot, books it, and sends the confirmation. Done before a receptionist could say "please hold."

03

Speaks their language — even when they switch.

A customer starts in Punjabi, switches to English for the insurance question, then back. Most AI chokes. Most receptionists can't keep up. Resona follows every switch — across 100+ languages — without missing a beat.

Booking

They want an appointment. Resona checks the real calendar and books it.

Not a callback promise, not a message for someone to return later — Resona looks at actual availability, finds the next open slot, and confirms it before the caller hangs up.

Tuesday, July 20Available slot
9
10
11
12
1
2
3
2:00 PM booked & confirmed — while the caller was still on the line
Qualifying

A few quick questions decide if it's a real lead.

Not every call is a sales opportunity — but wherever there's a real request, Resona asks the questions that matter and separates a genuine lead from someone just browsing.

A request comes in
A few qualifying questions
Confirmed as a real lead

Every call, scored.

High-intent callers get flagged the moment they hang up, so your team follows up with the right people first — not just whoever called last.

Lead capture

Every person who calls gets stored as a lead.

Booked or not, every caller becomes a record you can actually work — name, number, and what they wanted — so nobody just disappears after they hang up.

SB
Sarah Bennett
Asked about booking an appointment
New
JC
James Cooper
Asked about a first-time visit
Contacted
EC
Emma Clarke
General inquiry
Qualified

Every interest, tagged.

Someone asking about a specific service shows up labeled exactly that — not just "new lead" — so you know what's actually driving your phone to ring.

Nothing falls through.

From first ring to converted customer, every lead sits at a stage you can see — so you always know exactly who still needs a callback.

Briefing
Your personal executive assistant

It doesn't just report on your day. It talks you through it.

Start a voice briefing — daily, weekly, or monthly, depending on your plan — and Resona gives you the report out loud: what happened, what got booked, who still needs a callback. Ask a follow-up, and it answers, right there in the session.

  • ✓ A real conversation, not a slideshow — ask it anything, live
  • ✓ Flagged conversations surfaced first — correct one in a click, and Resona remembers
  • ✓ Feels like a real briefing from a real assistant — not a machine reading numbers
Resona
Your executive assistant · Monday, 8:00 AM
Resona"Good morning — here's your report. 14 calls answered, 9 booked, 2 need a follow-up. One caller sounded frustrated. Want me to play that one back?"
You"Just tell me what happened."
Resona"They called about an appointment and couldn't get in before Friday. I've flagged it for a callback today."
  • Daily, weekly, or monthly — depending on your plan
  • Analytics

    It doesn't just tell you what happened. It tells you what to fix.

    A day of calls is a briefing. Weeks of them are a pattern. Resona reads that pattern for you — which services are taking off, which are falling behind, and exactly where slow follow-up is costing you customers.

    • ✓ See exactly which services are taking off — and which bookings quietly fell through
    • ✓ Month-over-month trends, done for you — no spreadsheet required
    • ✓ One short list of what to fix, ranked by what it's actually costing you
    Demand & conversion · Last 30 days
    70%
    99 of 141 calls became a lead this month
    Recommended action · High priority
    Clear the backlog on Routine Appointments
    7 requests are still waiting on staff follow-up — and overall call volume is up 281% this month.
    Service performance · Most requested
    30
    Routine
    Appointments
    5
    Urgent
    Requests
    4
    New Customer
    Intake
    1
    Follow-Up
    Visit
  • Illustrative example — your dashboard reflects your own numbers
  • Getting set up

    Live in a day — not a quarter.

    No new hardware, no ripping out your phone system. Resona connects to what you already use.

    01

    Connect your line & calendar

    Point your existing number to Resona and link the calendar your team already books in. Setup takes minutes.

    02

    It answers & books like a person

    Callers ask questions, hear real availability, and get booked — naturally, in their own language, following your rules.

    03

    You get every detail

    Confirmed bookings, messages, and call summaries land where you need them. Nothing slips through the cracks.

    Do the math

    How many customers are you losing to missed calls?

    Every unanswered call is a new customer going to whoever picks up first. Pick your line of business — the number is almost always bigger than owners think.

    1 Your business
    Directional estimate
    2 Your numbers
    800
    Calls to a single location in a typical month.
    $850
    A conservative first-job or first-year value works best.
    Assumptions · conservative benchmarks
    32%
    Most small businesses miss 25–40%.
    30%
    Typically 25–45% depending on the trade.
    18%
    Most don't leave voicemail — they call a competitor.
    Estimated revenue lost to unanswered calls
    $0 / year
    0
    Calls missed each month
    0
    New-customer calls missed
    0
    Customers lost / month
    0
    Customers lost / year
    Even one or two saved customers covers Resona many times over.
    Stop the leak — book a demo
    These are benchmark estimates, not your business. Pull a 30-day missed-call report from your phone system for your real number — it's usually higher than owners expect.
    Security & Privacy

    Your customers trust you with real information. Here's how we protect it.

    Appointment times. Health concerns. Home addresses. Your customers say all of this out loud, on the phone — here's exactly what happens to it after they hang up.

    Data stays in your country

    Canadian data is processed and stored in Canada. U.S. data is processed and stored in the U.S. Your customers' information never crosses the border.

    Encrypted end to end

    TLS 1.3 for every connection in transit. AES-256 for stored recordings, transcripts, and caller data at rest.

    Never trains on your data

    Your call conversations and customer information are never used to train AI models. What happens on your line stays on your line.

    PIPEDA compliant

    We collect only what's needed, tell callers how their information is used, and give you full control over access and deletion.

    Transparent to every caller

    Every caller is told they're speaking with an AI — never a human impersonation. That's required under Canada's anti-spam law (CASL), and it's built in by default.

    Minimal retention, full control

    Request a data export or deletion at any time. Retention windows you control. No data held longer than you've agreed to.

    PIPEDAPHIPA-awareCanadian hostingEnterprise pilot
    For Ontario health sector clients (dental, medical, wellness), we operate with PHIPA in mind. A Data Processing Agreement is available on request. Currently in private pilot with enterprise partners.
    Ask us anything on the demo call →
    Questions

    Good to know.

    How many languages does it support?

    Resona covers 100+ languages, including English, Punjabi, Hindi, French, Spanish, and Arabic — plus the natural way people blend them mid-sentence. It picks up on the caller's language automatically; there's nothing for you to configure.

    Does it use my existing phone number?

    Yes — your number stays exactly as it is. Route it to Resona and nothing changes on your signage, your cards, or your listings.

    Can it really handle Punjabi, Hindi, Arabic and French mixed with English?

    Yes — it follows the caller into whichever language they switch to, including the natural mid-sentence blends people actually speak in. Book a demo and throw your own mixed speech at it.

    Which calendars and tools does it work with?

    It connects to the calendar and booking tools your team already runs on. Walk us through your setup at the demo and we'll confirm exactly how it fits.

    What happens if a call is complex or urgent?

    Routine questions and bookings, it handles alone. Anything that needs a real person — it hands off or takes a detailed message, following whatever rules you set.

    How long does it take to get started?

    Most businesses are live in under a day. Book a demo and we'll map out setup for your specific business on the call.

    Still have a question? Ask it live on the call.

    Book a demo
    Book a demo

    Watch it book a real appointment — live.

    We'll configure it for your hours, your industry, and the languages your customers actually speak — then show you a live booking call, start to finish.

    A live walkthrough built around your industry, not a generic script

    Hear it book a real appointment — in your customers' own language

    Fifteen minutes. No commitment, nothing to install to see it work

    We'll only use your details to set up your demo. Privacy Policy

    You're booked in.

    We'll be in touch shortly to confirm your time — then show you Resona handling a real call, for your business.

    Built for your business

    Built around how each kind of business actually books — not a one-size-fits-all script.

    Find your business below — dentist, plumber, law firm, or something else entirely.

    Trades & Home Services

    9 trades
    PlumberElectricianHVACRooferPainterDrywallFlooringGeneral ContractorMovers

    Health & Wellness

    5 specialties
    DentistOptometryVeterinaryPhysio · Massage · ChiroGym & Fitness

    Automotive · Care · Civic

    5 categories
    Auto RepairDriving SchoolDaycareCommunity CentreGovernment Office

    Professional Services

    4 categories
    Law FirmParalegalAccounting · BookkeepingFinancial

    Don't see your business listed? If you take appointments over the phone, Resona was built for you — no matter the industry.

    Check if we fit

    Run an agency? Offer an AI front desk to every client on your roster — with margin built in for you.

    Become a partner →